Sunday 18 January 2009

BRITISH AIRWAYS RATING by Filipe Martins

We will be rating BA on the following criteria as we are going to use various airlines in our travels:
Service – Air hostess women ratio and how they served their customers.
Drinks – How free flowing the gins and tonic are i.e. number
Food – How tasty and delicious
Entertainment – The level of entertainment i.e. the system used and films available
Plane – Quality of the plane i.e. how old and finishings
Everything will be out of 5.

Service 2
Drinks 5

Food 3
Plane 1
Entertainment 3

The service was shoddy with a large number of the staff being men (quite camp men in fact). To much chit chat in the kitchen area for our liking. They took a long time to answer the call (you know the button on the arm rest) and were pretty peed off when they got to our seats. Whatever happened with service with a smile. The drinks were class always free flowing and topped up whenever asked. The food was a Moroccan chicken for the main meal with a ploughman’s cheese sandwich as a snack. The entertainment system was substandard with a basic touch screen technology with terrible resolution and covered in grease from the previous flight. The plane was old and basic (747) and lacked the finishing touch that many other airlines have.

I guess this flight explains why BA are in a terrible state financially and why they are always waiting on government hand outs. They are definitely on a red slope skiing their way down as other airlines such as Qatar are on expensive ski lifts going to the summit.

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